Frequently Asked Question

1. Who is DTS ? About Us

DTS with its team of experienced engineers and its software partners will be the mechanic that will support your organisation’s equipment and technology to connect. As a result of such support, the machines in your organisation will be smarter as they get access to more data and your factory will become more efficient and productive and less wasteful.

2. Do you have a physical store?
No. But we have offices in Singapore and Malaysia, please have a look at our office location.

3. What payment method I can use?
We accept the following payment method Bank Transfer / Visa / Master.

4. What should I do if I want to make refund request?
For any inquiries regarding refund, please check through refund link.

5. How can I track the shipped order?
For any inquiries regarding shipping, please check through shipping link.

6.Where can I redeem promotional codes?

If you have a promotional code, you can redeem it in your shopping cart. Below the items you wish to order, you will find a text box where you can enter your code. Please click on "Apply", and your discount will be applied immediately.

Please note that some promotional codes only be valid subject to certain conditions (e.g. a minimum order value) and may not be valid in combination with other promotions.

In the event that your code does not work or if you receive an error message, please get in touch. In the "Contact Us" section of our website, you will also able to find the telephone number of the Dream Technology System HQ respectively.

7. Promo Campaign T&C
Dream Technology System shall reserve the right to shorten or extend the campaign period at its sole discretion without any prior notice.